PRIVACY POLICY

This policy describes how your personal information is collected, used, and shared when you visit or make a purchase on our website (shepherdtextiles.com).

WHAT INFORMATION DO WE COLLECT?

When you visit shepherdtextiles.com, our website provider, Squarespace, automatically collects certain data about your browsing device. This information includes the type of device (computer, tablet, or phone), the IP address and the country/city it is associated with, and the time zone. Additionally, Squarespace uses cookies to track which product pages you view.

When you make a purchase on our site, we collect information including your billing address, shipping address, name and business name, email address, and credit card information.

HOW DO WE USE YOUR INFORMATION?

When you make a purchase on our site, we use the information we have collected to complete your order and ship it to your address. We may also use your email address to communicate with you about your order.

If you opt-in to our marketing, we may use your email address to communicate with you about new products, events, or sales. You may opt out of these communications at any time.

Analytical information we collect, such as device type and the number of product pages viewed, is used to assess our site, improve our product pages, and develop our marketing campaigns.

HOW DO WE SHARE YOUR INFORMATION?

We share your personal information only with third parties that are necessary for the functioning of our website and our sales and advertising. These third parties include Stripe, the platform that processes our credit card payments; Squarespace, our website provider; Google Analytics, which provides us with data about how customers search for and view our site; and Google Merchant, which advertises our products on the internet.

To learn more, you can view Stripe’s privacy policy at Privacy Policy (stripe.com). The Squarespace privacy policy can be viewed at Privacy Policy – Squarespace. Google’s privacy policy can be viewed at Privacy Policy – Privacy & Terms – Google. To opt out of Google Analytics, you can visit Google Analytics Opt-out Browser Add-on Download Page.

HOW IS YOUR INFORMATION STORED?

When you place an order on this site, we will collect and store your information for our records unless and until you ask us to delete this information. Please note that credit card information is collected and stored securely on the Stripe payment platform, and at no time do we have access to your full credit card information.

CHANGES

We may change or update this privacy policy at any time, for example to reflect updates to our business model or because of new regulatory requirements.

CONTACT

If you have any questions about this privacy policy or would like to file a comment or complaint, please contact use at info@shepherdtextiles.com, or by mail at 122 N. Blakeley, Ste. 334, Monroe, WA 98272.